Shipping Policy

Shipping Policy

Last Updated: November 16, 2025

Thank you for shopping at PrintJetHub.
 This Shipping Policy explains how orders are processed, shipped, and delivered across the United States and Canada. Our goal is to provide fast, reliable, and transparent shipping for every customer.

If you have questions, our support team is always here to help at support@printjethub.com or +1-877-446-2232.

1. Order Processing Time

All orders are processed within:

✔ 1–2 business days

(Monday through Saturday, excluding holidays)

Once your order is processed, you will receive a confirmation email followed by a shipping notification that includes your tracking information.

During high-volume periods, processing times may be extended. If there are any delays, you will be notified promptly.

2. Shipping Locations

We currently ship to:

  • United States (All mainland states)

  • Canada (All provinces and territories)

We do not ship to P.O. Boxes or military addresses (APO/FPO) at this time.

3. Estimated Delivery Times

Delivery times vary by location:

United States:

3–7 business days after processing

Canada:

3–7 business days after processing

Please note these are estimated delivery windows.
 Actual delivery times may vary due to:

  • Weather conditions

  • Courier delays

  • High seasonal demand

  • Remote or rural delivery locations

4. Shipping Rates

Shipping rates are calculated at checkout based on:

  • Destination

  • Package weight

  • Shipping method selected

Some orders may qualify for promotional free shipping when available.

5. Order Tracking

Once your order ships, you will receive a tracking number via email.
 You can use this number to monitor your shipment’s progress in real-time.

If you do not receive a tracking number within the expected timeframe, please contact us.

6. Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping details.
 PrintJetHub is not liable for delays or lost packages caused by:

  • Incorrect addresses

  • Missing apartment or unit numbers

  • Incomplete recipient information

If a package is returned to us due to an incorrect address, additional shipping fees may apply for re-delivery.

7. Lost or Missing Packages

If your package is marked “Delivered” but you have not received it:

  • Contact us within 48 hours

  • We will assist in coordinating with the carrier

  • A claim may be initiated based on carrier policies

Depending on the carrier’s investigation, a replacement or refund may be issued.

8. Damaged Packages

If your order arrives damaged:

  • Notify us within 48 hours

  • Provide photos of the item and packaging

  • Our support team will arrange a replacement or refund

We may request additional information to complete the claim.

9. Shipment Delays

While we work closely with our shipping partners, PrintJetHub is not responsible for delays caused by:

  • Courier errors

  • Weather disruptions

  • Customs checks (for Canadian destinations)

  • High seasonal volume

We will do our best to help resolve any issues quickly.

10. Contact Us for Shipping Assistance

If you need help with tracking, delivery, or shipping updates, our team is here to assist.

📧 Email: support@printjethub.com
 📞 Phone: +1-877-446-2232
 🏢 Address: 304 Livingstone Ct NW, Edmonton, Alberta T6R 2T1
 🌐 Website: www.printjethub.com