Privacy Policy

Privacy Policy

Last Updated: November 16, 2025

At PrintJetHub, we are committed to safeguarding your personal information and providing a trustworthy, transparent, and secure shopping experience. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.printjethub.com, interact with our services, or make a purchase.

Your privacy matters to us. By using our website, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

We collect information to deliver a seamless, secure, and personalized experience.

a. Personal Information

Provided voluntarily when creating an account, purchasing a product, or contacting support:

  • Full name

  • Email address

  • Shipping & billing address

  • Phone number

  • Account details (if registered)

b. Payment Information

Payment details are processed securely by certified third-party payment processors.
We may receive non-sensitive transactional information (e.g., payment status, method type), but we do not store full credit card details.

c. Device & Technical Data

Automatically collected through cookies and analytics:

  • IP address

  • Browser type and settings

  • Device type, OS, and language

  • Pages viewed and interaction logs

  • Traffic sources and behavior patterns

d. Cookies & Tracking Tools

Cookies help us enhance functionality, personalize content, monitor website performance, and ensure security.
You can manage or restrict cookies through your browser, though certain features may be limited.

2. How We Use Your Information

We use your information responsibly and only for legitimate purposes, including:

a. Order Processing & Fulfillment

  • Confirming orders

  • Processing payments

  • Shipping products

  • Sending order and delivery updates

b. Customer Service & Communication

  • Responding to queries

  • Providing product guidance

  • Offering post-purchase support

c. Website Optimization

  • Analyzing browsing behavior

  • Improving site navigation and accessibility

  • Enhancing product recommendations

d. Safety & Fraud Prevention

  • Verifying orders

  • Preventing unauthorized access

  • Detecting suspicious activity

e. Marketing (With Consent)

  • Sending promotions

  • Newsletters

  • Product updates
    You may opt out at any time.

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal data.

We may share information only with trusted third parties essential to our operations:

a. Service Providers

  • Payment gateways

  • Shipping carriers

  • IT & security vendors

  • Email and communication platforms

These service providers process data strictly for operational purposes under secure standards.

b. Legal Compliance

We may disclose information if required to:

  • Comply with legal obligations

  • Respond to lawful requests

  • Protect the rights, safety, or property of PrintJetHub or customers

c. Business Transfers

In case of a merger, acquisition, or restructuring, customer data may be transferred under the same privacy safeguards.

4. Data Protection & Security Measures

We employ robust technical and organizational measures to protect your information, including:

  • SSL encryption

  • Secure payment processing

  • Firewall protection

  • Limited access controls

  • Routine security monitoring

Despite these efforts, no online system is entirely risk-free. Users should take appropriate care when using online platforms.

5. Your Rights

Depending on your region (U.S. state regulations or Canadian PIPEDA standards), you may have the right to:

  • Access the personal information we store

  • Request corrections or updates

  • Request deletion of your information (subject to legal retention requirements)

  • Opt out of marketing communications

  • Request details about how your information is used

To exercise these rights, contact us at support@printjethub.com.

6. Children’s Privacy

PrintJetHub does not knowingly collect information from individuals under 18 years of age. If we learn of accidental collection, the data will be removed promptly.

7. Links to Third-Party Websites

Our website may contain external links. These websites operate under their own policies, and PrintJetHub is not responsible for their privacy practices. We encourage you to review those policies before sharing any information.

8. International Data Handling

Although PrintJetHub primarily serves customers in the United States and Canada, some data may be stored or processed by secure third-party providers outside these regions. All data is handled in compliance with industry-standard privacy requirements.

9. Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates in our practices, services, or legal obligations. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updates constitutes acceptance of the new terms.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

📧 Email: support@printjethub.com
📞 Phone: +1-877-446-2232
🏢 Address: 304 Livingstone Ct NW, Edmonton, Alberta T6R 2T1
🌐 Website: www.printjethub.com